Contacts

We are committed to delivering the best product and service to our mutual clients. Your clients' feedback is very important to us. As such, we appreciate your input and look forward to hearing from you regarding your client's experience with us. In order to handle all cases in a timely manner, it is preferred for comments to be submitted in writing to avoid any possible misunderstanding.

Reservation office

Toll free:
+1 800 268-6868
Agents:
+1 800 833-6168
Local (YVR):
+1 604 606-8888
TTY/TDD:
+1 877 609-2233
Hours:
Monday to Friday: 6:00 AM - 5:30 PM PST
Saturday: 6:00 AM - 4:00 PM PST

Ticket offices

San Francisco

Location:
San Francisco International Airport
International Terminal, Departure Level
Hours:
Daily 8:15 AM - 10:30 PM

Los Angeles

Location:
Los Angeles International Airport
Hours:
Daily 4:00 PM - 12:00 AM

Customer Relations Department

E-mail:
sfocrd@cathaypacific.com
Fax:
+1 415 397-8731 (Attn: CRD)

Error:

Support and general inquiries